WHAT IS A VA?

A Virtual Assistant is someone who works with you providing a high level of administrative, secretarial or project management support as and when you need it. They are self-employed individuals who work out of their own office utilising their own equipment.

WHY USE A VA?

A VA:
works on an ad-hoc or project by project basis
is a dedicated resource who takes pride in all the work they carry out
is geared to meet your personal needs
has an ongoing professional and focussed attitude
is specialist in the services they provide
is self-employed so you do not pay for their tax, NI, sick, maternity or holiday pay
runs their own office so you do not need to supply office space, equipment or a phone line
is flexible in allowing you to budget when you require their services
can work as a stand alone resource or as an overflow to an existing team as and when needed


I’M WORRIED ABOUT EMPLOYING SOMEONE AND COMMITTING TO FURTHER OUTLAY

That is the beauty of a VA. You don’t actually employ a VA on a permanent basis. You can utilise their services on a
project by project basis enabling you to work to your budget. Alternatively you may just wish to use a VA on an ad hoc basis, it really is that flexible.

DO THINGS REMAIN CONFIDENTIAL?

Absolutely. Any confidential material will be locked up when not in use and any information produced on a PC will be saved to disk and locked away too. Confidentiality agreements will be signed to ensure a high level of confidentiality at all times.

HOW CAN I TRUST YOUR SERVICES?

Have a look at the testimonials page on this website. It may be possible to obtain a written reference if you wish to clarify anything with an existing client about the SMART Assistance service. Alternatively you could use the service on a trial basis and review after a given time.

How do I know how much time you’ve spent on my project at a given time?

At SMART Assistance we work with electronic timesheets. These timesheets are meticulously kept as an accurate record of tasks performed and their duration. Therefore our records can provide an update on every client’s allocation of time as and when required. Once a client’s allocation of time is nearing its limit the client will be advised.

WHY SMART?

With the SMART package you will be assured of a SMART service:

Systematic
Meticulous
Adaptable
Reliable
Trustworthy

The difference with SMART is that we do what we love and we love what we do – organising and getting things done.

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